We want you to be completely satisfied with your purchase.
Return Eligibility
Returns are accepted within 7 days of delivery only if:
The product is damaged during transit.
You receive the wrong product.
The product has a manufacturing defect.
Non-Returnable Items
For hygiene and security reasons, the following items cannot be returned:
Customized Jewellery
Personalized Products
Earrings (unless defective)
Items showing signs of use
Return Process
Contact our customer support within 48 hours of delivery.
Share your Order ID and clear photos of the product.
Our team will review your request.
If approved, return instructions will be provided.
Refund
Refunds are processed after successful inspection of the returned product.
The amount will be credited to the original payment method within 5–7 business days.
Exchange
Products may be exchanged for the same item, subject to stock availability.
Contact Support
For any return or refund assistance, please contact our customer support team via email or phone.